Effective Date: 19 August 2026
Website: www.muvixfit.com
Brand: Muvix
Legal Entity: Mehta Online Stores

Welcome to Muvix. These Terms of Service (“Terms”) govern your access to and use of the Muvix website, www.muvixfit.com (the “Website”), and your purchase of products offered through the Website.

By accessing, browsing, registering on, or purchasing products through the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

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1. ABOUT MUVIX

Muvix is an athleisure, activewear, fitness and lifestyle brand operated by Mehta Online Stores.

Legal Entity: Mehta Online Stores
Brand: Muvix
Website: www.muvixfit.com
Customer Support Email: care@muvixfit.com
Registered Business Address: Aurum Heights, 9th Floor, 902, Maulana Azad Road, Satrasta, Jacob Circle, Mumbai – 400011, Maharashtra, India
GSTIN: 27BAFPJ8178Q2ZR

Throughout these Terms, “Muvix”, “we”, “us” or “our” refers to Mehta Online Stores operating under the Muvix brand.

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2. ELIGIBILITY

You may use the Website and purchase products if you are legally capable of entering into a binding contract under applicable law.

By using the Website, you confirm that the information provided by you is accurate and that you will comply with these Terms and applicable laws.

If you are under the applicable legal age to enter into contracts, you may use the Website only with the involvement and consent of a parent or legal guardian.

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3. ACCOUNT REGISTRATION

Certain features of the Website may require you to create an account.

You are responsible for:

* Providing accurate and current information.
* Maintaining the confidentiality of your account credentials.
* Keeping your account information updated.
* All activities carried out through your account.

You must notify Muvix promptly if you believe your account has been accessed without authorization.

Muvix may suspend or terminate accounts where information is inaccurate, misleading, fraudulent, abusive or where these Terms are violated.

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4. PRODUCTS AND PRODUCT INFORMATION

Muvix makes reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes, measurements and other information displayed on the Website are accurate.

However:

* Actual colours may vary depending on your device or screen settings.
* Minor variations may occur due to manufacturing processes.
* Product availability may change without prior notice.
* Measurements may have reasonable manufacturing tolerances.
* Product images may contain styling accessories that are not included with the purchased product unless expressly stated.

Muvix reserves the right to correct errors, inaccuracies or omissions and to update product information at any time.

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5. PRICES AND TAXES

All prices displayed on the Website are in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, including GST, will be charged as required by applicable law.

Where applicable, shipping and other charges will be displayed before completion of the order.

Muvix reserves the right to change product prices, discounts, offers and promotions at any time. Such changes will not affect an order that has already been accepted and confirmed, except where permitted by applicable law.

In the event of an obvious pricing, technical or system error, Muvix may contact you before processing the order and may cancel the affected order where appropriate.

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6. ORDERS

When you place an order through the Website, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order acknowledgement. An acknowledgement does not necessarily constitute final acceptance of the order.

Muvix may accept, reject or cancel an order for reasons including:

* Product unavailability.
* Incorrect pricing or product information.
* Payment failure.
* Suspected fraud or unauthorized transactions.
* Incorrect or incomplete shipping information.
* Technical or system errors.
* Violation of these Terms.

If Muvix cancels an order for which payment has already been received, the applicable amount will be refunded in accordance with the applicable refund process.

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7. PAYMENT

Payments may be processed through third-party payment service providers.

Available payment methods may include credit cards, debit cards, UPI, net banking, wallets, cash on delivery or other methods made available on the Website.

You agree that:

* Payment information provided by you is accurate.
* You are authorized to use the selected payment method.
* You will not use fraudulent or unauthorized payment methods.

Where payment processing is handled by a third-party payment provider, Muvix does not ordinarily store complete payment-card information on its own systems.

Third-party payment providers may have their own terms and privacy policies.

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8. SHIPPING AND DELIVERY

Muvix will make reasonable efforts to dispatch orders within the estimated period displayed at checkout or communicated to you.

Delivery timelines may vary depending on:

* Delivery location.
* Product availability.
* Courier service.
* Weather conditions.
* Public holidays.
* Natural disasters.
* Government restrictions.
* Circumstances beyond Muvix’s reasonable control.

Delivery estimates are indicative unless a specific delivery date is expressly guaranteed.

You are responsible for providing a correct and complete delivery address and contact information.

If an order is returned because of an incorrect address, refusal to accept delivery, repeated failed delivery attempts or other circumstances attributable to the customer, additional shipping or re-delivery charges may apply where legally permissible.

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9. CANCELLATION, RETURNS, EXCHANGES AND REFUNDS

Muvix’s applicable Cancellation, Return, Exchange and Refund Policy forms part of these Terms.

The Return & Refund Policy published on the Website will specify applicable eligibility conditions, timelines, return procedures, exchange conditions and refund methods.

Products eligible for return or exchange may be required to be:

* Unused or unworn.
* Unwashed.
* Undamaged.
* In original condition.
* Accompanied by original tags, packaging and other included items.

Muvix may inspect returned products before approving a return, exchange or refund.

Certain products may be non-returnable or subject to specific conditions for hygiene, safety or other legitimate reasons, where permitted by applicable law.

Nothing in these Terms is intended to restrict any mandatory consumer rights available under applicable law.

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10. PRODUCT DEFECTS AND WARRANTY

If a product is defective, damaged, incorrect or materially different from the product ordered, please contact Muvix at care@muvixfit.com within the period specified in the applicable Return, Replacement or Warranty Policy.

Where a warranty is expressly provided for a product, the warranty will be subject to its specific warranty terms.

Normal wear and tear, improper use, accidental damage, misuse, unauthorized alterations, failure to follow product-care instructions or damage caused by external factors may not be covered by a product warranty.

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11. PROMOTIONS AND DISCOUNTS

Muvix may offer promotional codes, discounts, sales, vouchers, bundles or other promotional offers.

Unless otherwise stated:

* Promotional offers cannot be exchanged for cash.
* Promotions may have separate eligibility conditions.
* Multiple promotional codes may not necessarily be combined.
* Promotions may have limited quantities or validity periods.
* Muvix may modify or withdraw a promotion where legally permitted.

Specific terms displayed with an individual promotion will take precedence over these general provisions.

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12. WEBSITE USE

You agree to use the Website only for lawful purposes.

You must not:

* Use the Website for fraudulent or unlawful purposes.
* Attempt to gain unauthorized access to the Website or its systems.
* Interfere with Website security.
* Introduce malware, viruses or harmful code.
* Scrape, copy or systematically extract Website content without authorization.
* Use automated systems to place fraudulent orders.
* Impersonate another person or entity.
* Submit false or misleading information.
* Abuse promotional offers.
* Attempt to disrupt Website operations.

Muvix may restrict or terminate access where reasonably necessary to protect the Website, customers, business or legal interests.

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13. INTELLECTUAL PROPERTY

All content appearing on the Website, including but not limited to:

* Muvix name and branding.
* Logos.
* Product names.
* Product photographs.
* Graphics.
* Videos.
* Text.
* Designs.
* Website layout.
* Software.
* User interface.
* Marketing materials.

is owned by or licensed to Muvix and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, license or commercially exploit Muvix content without prior written permission.

The Muvix name, logos, product names and associated branding may not be used in a manner that creates confusion or suggests unauthorized affiliation with Muvix.

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14. USER-GENERATED CONTENT

If you submit reviews, photographs, videos, comments, testimonials or other content to Muvix (“User Content”), you represent that:

* You have the right to submit the content.
* The content does not infringe another person’s rights.
* The content is not unlawful, defamatory, misleading, abusive or fraudulent.
* The content does not contain malicious code.

By submitting User Content, you grant Muvix a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, publish, adapt and distribute the content for legitimate business, marketing and promotional purposes, subject to applicable law.

Muvix may remove User Content that violates these Terms or applicable law.

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15. REVIEWS AND RATINGS

Customers may be permitted to submit product reviews and ratings.

Reviews should represent genuine customer experiences.

You must not:

* Submit fake reviews.
* Submit misleading reviews.
* Manipulate ratings.
* Submit reviews in exchange for undisclosed compensation.
* Post unlawful, abusive or misleading content.

Muvix may moderate or remove content that violates applicable law or these Terms.

Muvix will not intentionally misrepresent customer reviews or ratings.

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16. THIRD-PARTY SERVICES AND LINKS

The Website may contain links to or integrate services provided by third parties, including payment processors, logistics companies, analytics providers, advertising platforms and social media services.

Muvix is not responsible for the content, availability, security, policies or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

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17. PRIVACY

Your use of the Website is also governed by the Muvix Privacy Policy.

The Privacy Policy explains how Muvix may collect, use, store, process and protect information associated with your use of the Website.

Please review the Privacy Policy before using the Website or providing personal information.

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18. ELECTRONIC COMMUNICATIONS

By using the Website, creating an account, placing an order or contacting Muvix electronically, you consent to receiving electronic communications relating to your account, orders, transactions, customer support and other service-related matters.

Where required by law, marketing communications will be subject to applicable consent and opt-out requirements.

You may unsubscribe from marketing communications using the available unsubscribe mechanism or by contacting Muvix.

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19. HEALTH, FITNESS AND PRODUCT DISCLAIMERS

Muvix products may be designed for fitness, sports, activewear or lifestyle use.

Unless expressly stated otherwise, Muvix products and information provided through the Website are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Any health, fitness or lifestyle information provided by Muvix is for general informational purposes and should not be treated as medical advice.

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20. AVAILABILITY OF THE WEBSITE

Muvix aims to keep the Website available and functioning properly but does not guarantee uninterrupted or error-free operation.

The Website may occasionally be unavailable because of:

* Maintenance.
* Software updates.
* Server problems.
* Network failures.
* Security incidents.
* Third-party service interruptions.
* Circumstances beyond Muvix’s reasonable control.

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21. DISCLAIMER

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” basis.

Muvix does not guarantee that:

* The Website will always be available.
* The Website will be completely error-free.
* Every product will always be available.
* Website information will always be free from typographical or technical errors.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

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22. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Muvix shall not be liable for indirect, incidental, special or consequential losses arising from use of the Website or products, except where such limitation is prohibited by applicable law.

Nothing in these Terms limits liability for matters that cannot legally be limited, including applicable statutory consumer rights.

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23. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Muvix, Mehta Online Stores, its officers, employees, representatives and service providers from claims, losses, liabilities, damages and expenses arising from:

* Your violation of these Terms.
* Your unlawful use of the Website.
* Fraudulent activity associated with your account.
* Your infringement of third-party rights.
* Your violation of applicable law.

This provision will not apply to the extent that the relevant claim results from Muvix’s own unlawful conduct or liability that cannot legally be excluded.

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24. SUSPENSION OR TERMINATION

Muvix may suspend or terminate your access to the Website or account where:

* You materially violate these Terms.
* Fraudulent or unlawful activity is suspected.
* Your conduct creates a security risk.
* Required by law or governmental authority.
* Necessary to protect Muvix, customers or third parties.

Termination will not affect rights or obligations that accrued before termination.

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25. FORCE MAJEURE

Muvix shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, pandemics, war, civil unrest, government actions, strikes, transportation disruptions, telecommunications failures, cyber incidents or other events outside reasonable control.

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26. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and the jurisdiction available to consumers under applicable law, disputes arising from these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts and authorities in Mumbai, Maharashtra, India.

Nothing in this clause prevents a consumer from exercising any statutory right or remedy available under applicable law.

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27. CONSUMER RIGHTS

Nothing in these Terms is intended to:

* Exclude statutory consumer rights.
* Restrict remedies available under applicable law.
* Waive rights that cannot legally be waived.
* Prevent a consumer from approaching an appropriate consumer dispute redressal authority.

Muvix intends to comply with applicable Indian consumer protection and e-commerce laws.

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28. GRIEVANCE REDRESSAL

For questions, complaints, returns, refunds or other concerns, customers may contact:

Grievance Redressal / Customer Support
Mehta Online Stores – Muvix
Email: care@muvixfit.com
Website: www.muvixfit.com
Registered Business Address: Aurum Heights, 9th Floor, 902, Maulana Azad Road, Satrasta, Jacob Circle, Mumbai – 400011, Maharashtra, India

Muvix will endeavour to acknowledge and address consumer grievances within the timelines prescribed by applicable law.

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29. CHANGES TO THESE TERMS

Muvix may update these Terms from time to time to reflect changes in:

* Products and services.
* Website functionality.
* Business practices.
* Applicable laws.
* Regulatory requirements.

The updated Terms will be posted on the Website with a revised Effective Date.

Your continued use of the Website after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

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30. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by applicable law.

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31. ENTIRE AGREEMENT

These Terms, together with the applicable Privacy Policy, Return & Refund Policy, Shipping Policy, Warranty Policy and other policies displayed on the Website, constitute the terms governing your use of the Website and purchase of Muvix products.

Where a specific product, promotion or service has additional terms, those terms will apply to the extent they conflict with these general Terms.

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32. CONTACT US

For questions regarding these Terms or Muvix services:

Muvix
Operated by: Mehta Online Stores
Website: www.muvixfit.com
Email: care@muvixfit.com
Registered Business Address: Aurum Heights, 9th Floor, 902, Maulana Azad Road, Satrasta, Jacob Circle, Mumbai – 400011, Maharashtra, India
GSTIN: 27BAFPJ8178Q2ZR

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© 2026 Mehta Online Stores. All Rights Reserved.

Muvix is a brand operated by Mehta Online Stores.